Shipping policy

Every lamp ships from California, packed to arrive the way it left.

At a glance

Processing time: 1–3 business days

Free shipping: US orders over $100

Orders under $100: Shipping calculated at checkout

Delivery: Often next day within California, a few days longer further away

Pre-orders: Ship by the date shown on the product page

Tracking: Emailed as soon as your order ships

Ships to: United States only

When your order ships

In-stock orders leave our California warehouse within 1–3 business days. Orders placed on a weekend or holiday ship within 24–48 business hours after.

Delivery times

Delivery time depends on where you are. Because we ship from California, many California orders arrive the next day, and the rest of the US takes a little longer. Your tracking link shows the carrier's estimate for your address.

Pre-orders

Pieces marked Pre-order ship by the date shown on the product page and in your order confirmation. If anything changes, we'll email you.

Tracking

You'll get an email with your tracking number as soon as your order ships, plus updates while it's on the way.

Missing packages

We're responsible for shipments lost in transit. Once tracking shows a package as delivered, we can't issue a refund, so please check with neighbors and your building's mailroom first.

Damaged in transit

Email photos of the box and the lamp with your order number and we'll make it right. See our Refund policy for details.

Questions?

Email info@lacazacali.com and we'll get back to you within 2 business days.